CRU Newsletter | Volume 5 Issue 5

UCPath recently launched new Ask UCPath features that make submitting your question easier than ever! 

New Ask UCPath Features Article 

Submit an Inquiry

Beginning May 6, 2024, employees no longer need to self-select a topic and category for their question. Instead, the system will identify helpful resources based on the information you provide. If your question is not resolved by the suggested resources, the topic and category for your question will be automatically determined on the backend system upon submission. 

Reopen Case

Reopen Case has replaced the Pending Closure and Follow-Up case functionalities. You'll use this feature if you ever need to reopen a closed Ask UCPath case.

Close Case

Going forward, you'll have the ability to self-close a case if your inquiry was resolved or submitted in error.  

BW 1: April 30, 5:00 p.m. – May 3, 6:00 a.m.

BW 2: May 14, 5:00 p.m. – May 17, 6:00 a.m.

MO: May 22, 5:00 p.m. – May 27, 6:00 a.m.

BW 1: May 28, 5:00 p.m. – May 31, 6:00 a.m.

To avoid delays in payroll processing, the UCPath Center will limit system functionality on specific pages during the times listed above. Please refer to the UCPath Production Processing Schedule for start and stop times of the Pay Confirm.

Resources

• Payroll Processing Countdown
• Processing Schedule Job Aid

The UCPath March 11, 2024 UCPath Release included updates to: 

• PUM 47 Upgrade: This includes a MuleSoft 4.4 upgrade and a migration of GoAnywhere hosting to Amazon Web Services (AWS). 
• Automate Disability Reinstatement: Voluntary disability plans will be automatically reinstated, when applicable, for employees returning from an approved Leave of Absence (LOA).  

Learn more on the Employee Case Assist / PUM Upgrade Projects page. 

Updates to the following projects were postponed:

• Employee Case Assist: Updates to the Employee Case Assist functionalities have been postponed until April 15, 2024.
• Manage Job Tile: UCLA will be postponing implementation of the Manage Job Tile release. 

Transactors who submit manual manual I-181 or I-618 files are advised to submit files no earlier than two business days prior to the associated pay period's inbound file deadline. 

You can review the inbound file deadlines on the UCPath Production Processing Schedule  (see the "Inbound Files Due" columns). 

General and Employment Liability (GAEL) charges that utilized the new Salary Cost Transfer (SCT) tool from November 13, 2023 through January 31, 2024 were incorrectly applied to federal funds. UCPath implemented a permanent solution for these transactions in February to prevent future errors.

Recently, UCPath completed a mass benefit cost transfer for these transactions. This action retroactively corrects the financial records by transferring impacted GAEL expenses from the federal funds to the redirect FAUs on file for each affected department.

Following this action, departments may wish to move expenses to a different FAU than the redirect FAU on file. In these cases, please adhere to the Benefit Cost Transfer Processing Transition to EFM for Contract and Grant Funds guidelines. 

SCT Technical Error: GAEL Charges Posted to Federal Funds 11/13/23 - 1/31/24

May 22, 8:30 am - 4:30 pm  | Enroll today

As initiators and approvers it is important that the data you enter on employees' UCPath records is accurate and in conformance with UC Policies, Procedures, and applicable State Laws. This course will include information regarding Staff Programs and Employee Groups.

May 8, 2:00 pm - 3:00 pm  | Enroll today

May 15, 2:00 pm - 3:00 pm  | Enroll today

May 22, 2:00 pm - 3:00 pm  | Enroll today

May 29, 2:00 pm - 3:00 pm  | Enroll today

Tracker Administrator office hours are held every Wednesdays from 2:00 p.m. to 3:00 p.m. to provide users support with E-Verify, Form I-9, Tracker and more! 

Registration is required. A Zoom invitation will be sent to the email address provided on the registration form. Please register using your UCLA email address. 

Tracker Admin Office Hours Registration Form

UCLA Tracker Administrator Office Hours now requires registration for each session you wish to attend. A Zoom invitation will be sent to the email address provided on the registration form. Please register using your UCLA email address. 

Tracker Administrator Office Hours Update Article 

An exciting new benefit is available for faculty and staff! UC now provides fully paid comprehensive identity theft protection for employees and their dependent children under age 18 through Experian. On April 1, 2024, you should have received a welcome email from Experian with a personalized link to access the Experian portal and complete your account set-up.

The benefit is automatically available to eligible UC members, but you'll need to create an Experian account and if applicable, enroll eligible dependents in order to use the plan. Access our recent article to learn about the plan, how to activate your benefit, view resources, and more! 
 

• New UC Identity Theft Protection Benefit Article
• Watch New Benefit Training Webinar

Read our website article to learn more about recent enhancements to UCPath and UCPath Online.

UCPath Enhancements & Training Updates: April 8 - May 8

During the week of March 26, some current and separated UCLA employees were erroneously mailed a collection notice from Coast Professional, Inc. (Coast). This third-party company is partnered with UCPath for the collection of overdue funds. 

This collection notice has been redacted and no action is required on the recipient's behalf at this time. The letters were erroneously distributed prior to verification of overdue account information with UCPath.

In the near future, Coast will verify overdue account information with UCPath. Individuals who qualify for a new collection letter will receive a follow-up notice from UCPath, then a valid invoice from Coast. 

Mailed Collection Letter Error Article

On Monday, May 27, 2024, your UCLA Payroll Partner office will close to observe Memorial Day. 

All cases submitted to CRU will be reviewed when we resume operations on Tuesday, May 28, 2024.

Access Event

The next CRU Newsletter will be published in June 2024. During the month of May, we will: 

• Continue sending stand-alone communications to keep you informed of developments and major breaking news. 
• Post all minor announcements to the news section of our website.