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UCPath Updates: "Ask UCPath" Enhancements Coming Soon

UCPath Updates

In late spring, the UCPath Center will update the "Ask UCPath" site with a new design that improves the user experience.

The redesign offers user-friendly search options for quick information access, enhances self-service capability and introduces a new web page for transactors who have "Submit an Inquiry on Behalf of Employee" access.

What is Changing?


All Employees

After the update, "Ask UCPath" site users will enjoy a redesigned landing page with the following features:

  • Enhanced "Quick Search" for fast access to frequently requested content
  • Prioritized "trending topics" with commonly requested items like tax forms
  • A frequently asked questions (FAQ) section
  • Easy to access employee resource links


"Submit Inquiry on behalf of" (SOBO) UCPath Transactors

Transactors will enjoy these changes and enhancements after the update:

  • New "Ask UCPath" web page for transactors
  • Enhanced "Quick Search" for fast access to frequently used content
  • Streamlined knowledge base/help library
  • Easy to access transactor resource links


Next Steps

The UCPath Center will share more information about the upcoming change as the launch date approaches.

Thank you,
UCPath
(855) 982-7284
Monday - Friday from 8:00 a.m. - 5:00 p.m.
ucpath.universityofcalifornia.edu