Launched April 17
UCPath Center has updated the “Ask UCPath” site with a new design that improves the user experience. Use this page to understand the full impact!
The Ask UCPath Enhancement project was successfully completed and went into production on Monday, April 17, 2023.
Overview
The Ask UCPath page redesign offers user-friendly search options for quick information access, enhances self-service capability, and introduces a new web page for transactors who have “Submit an Inquiry on Behalf of Employee” access.
What is Changing?
All Employees
After the update, "Ask UCPath" site users will enjoy a redesigned landing page with the following features:
- Enhanced "Quick Search" for fast access to frequently requested content
- Prioritized "trending topics" with commonly requested items like tax forms
- A frequently asked questions (FAQ) section
- Easy to access employee resource links
"Submit Inquiry on behalf of" (SOBO) UCPath Transactors
Transactors will enjoy these changes and enhancements after the update:
- New "Ask UCPath" web page for transactors
- Enhanced "Quick Search" for fast access to frequently used content
- Streamlined knowledge base/help library
- Easy to access transactor resource links
