On October 26, we received the following alert from the UCPath Center.
UCPath’s new one-time passcode security check is now in effect. This added security measure helps protect employee accounts and personal information and helps reduce fraud.
After signing in, employees must enter a one-time passcode sent to the personal phone number or personal email address on file in UCPath before accessing the following sensitive pages:
- Direct Deposit
- Personal Contact Details
- Security Question Setup
For these pages, the one-time passcode replaces security questions. Security questions remain in place for access to all other sensitive UCPath pages. Each new login session to UCPath will prompt the one-time passcode process when accessing these sensitive pages.
What You Need to Do
Please help employees prepare for and use the new security check:
- Remind employees to keep their personal phone number and personal email address current in UCPath
- Direct employees to Personal Information > Contact Details to review or update their information
- Remind employees to enter a passcode only after initiating a UCPath sign-in
- Remind employees never to share their passcode. UCPath will never ask for it
- Direct employees to contact UCPath if they receive an unexpected passcode or need assistance
- Share the Keeping Your UCPath Account Secure job aid with employees who need additional guidance
Employees who received a separate message about missing personal contact information should follow the instructions in that message.
Resources
Thank you,
UCPath
(855) 982-7284
Monday - Friday from 8:00 am - 5:00 pm
ucpath.universityofcalifornia.edu